Nexpand CRM — Acceptable Use Policy

Last updated: 18 July 2026

This policy is part of the Terms of Service. It exists to keep the Service, its customers and the people whose data is processed safe. Violations may lead to suspension or termination of the account.

1. Lawful B2B prospecting only

• Use the Service only for legitimate business-to-business relationship building and sales prospecting, in the course of your trade or profession.
• You must have a valid legal basis under the GDPR (and any other law applicable to you) for every person whose data you store, and be able to demonstrate it.
• Honour data-subject rights promptly: if a person asks you to delete their data or stop contacting them, do so — the Service gives you deletion and status tools for this.
• Do not import or store special-category data (health, political opinions, religion, etc.), data about minors, or data obtained unlawfully.

2. Messaging conduct

• No unlawful, deceptive, defamatory, discriminatory or harassing messages.
• Identify yourself truthfully; do not impersonate others.
• Respect a recipient's "no": stop messaging people who decline or ask you to stop.
• You are solely responsible for the content of every message and connection request sent from your account.

3. Automation limits

• Do not attempt to bypass, disable or manipulate the Service's pacing, daily/weekly caps, identity gate or automatic pause mechanisms.
• Run the desktop agent only on devices you control, with a LinkedIn account you are authorised to operate.
• You accept that automation volumes are your choice and your risk (see Terms, clause 3).

4. Data use

• Use data collected through the Service only for your own prospecting and CRM purposes.
• Do not resell, publish, or provide extracted personal data to third parties as a data product; the Service is not a data brokerage tool.
• Do not use the Service to build or train datasets unrelated to your own outreach.

5. Platform integrity

• No attempts to probe, breach or test the security of the Service, access other tenants' data, or reverse engineer the platform.
• No use of the Service to distribute malware or conduct fraud.
• One account per customer; do not share accounts between unrelated businesses.

6. Reporting

To report abuse, a security issue, or a message you received from one of our customers that you believe violates this policy, contact gergely.zsigmond@prime4squad.com.